Welcome to Foodback, it is great to have you on board! We know that people in the hotel, restaurant and catering business are busy. We know that, because we have first-hand experience working at and managing these kind of venues. This is why we have put our hearts into making the onboarding experience as smooth and quick as possible.

Depending on what is best for your business, we will either set up a direct integration, or help you print attractive QR code designs as your guests' entry point to Foodback.

Contact us at [email protected], and we will get you started.

As soon as your input method is set up, you are good to go! Whether the user scans a QR code or receives a link via SMS/Push/Email, they are guided through the following flow:

Make your Foodback setup blend perfectly in with your existing brand.
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​How to brand your Foodback experience

At the end of each Foodback, the guest will see an interactive advertisement. Use this space to tell your guests about special campaigns to get them come back for more.
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​How to change your advertisement

You might want  to share the insights and analytics with others in your organisation. Our user management is flexible, powerful and easy to set up.
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​How to add users and control their access

Make sure all venues steer against a common set of goals.

Set up Goals

Foodback is an all-inclusive solution, with high quality questions delivered out of the box. If you want to put your touch on it, you can easily disable standard questions, or add your own.

Go to "Settings" > "Foodback Questions" to configure.

Foodback is built to handle everything from single venues to multi-national chains with 100+ venues. In order to do that, we have created two levels of access. The topmost is called Account, where you can control stuff like branding, questions and advertisement. You decide if this should be locked and forced on all venues for the sake of consistency, or if you like give the venues some more freedom.
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​More on Account vs. Venue